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Visitor reviews for Marmot Basin Ski Resort
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(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
(NOTE: Reviews may be edited by our content team for the purposes of ensuring accurate and relevant information)
Latest
March 04, 2025
bob from
Canada
bob from

Chalets are full of school groups. They block off and reserve the majority of the seating for these huge groups leaving nowhere for the regular public to sit. As a family with small children we have to take turns skiing and our last trip we had to post up on the floor. Used to be known as a really family friendly hill, not as much now. Read More
February 22, 2022
Matthew Watson from
Canada
Matthew Watson from

December 18, 2017
George Coulter from
Canada
George Coulter from

February 11, 2016
Brian from
Canada
Brian from

Skied there Feb 2-4, 2016. Conditions fair to good to very good on-piste. Did over 25,000m vertical, no line-ups; wide open. A few minor rocks here and there off-piste, firm but not icy. 13cm on Feb.6 would have made it good all over. Did 10 days there last season; no complaints, excellent conditions, well managed. Read More
January 02, 2016
J3nnyp3nny from
Cape Verde
J3nnyp3nny from

January 20, 2014
Shred the Gnar already from
United States
Shred the Gnar already from

I have spent a considerable amount of time snowboarding through various parts of Canada and Marmot Basin is one of my top 3 hills out of them all.
On a powder day, the tree runs are heaven and when you're not so lucky the hill is always making snow and the runs are groomed well.
I have to concur with the older comments as well. Mid-week you have some runs entirely to yourself. Nice big carves here I come.
I wish I did the park, because theirs looks pretty stellar.
Watch for the flat spots on some of the black diamond runs and you will have yourself an amazing day!
Considering the issue that many ski hills, all over the world, are faced with changing weather conditions and lack of snow, and the fact that some still haven't even opened, you can skip past what the guy below me has written.
Weather and snow isn't just relative to Jasper and if you do your due diligence and check the conditions before you go ski anywhere then you will not be disappointed. Unless, of course, you're just the type of person who can't be satisfied, and I saw lots of those type of people on a windy day when I was up there on Wed. Hurricane strength winds are enough to close anything down so I wasn't surprised. Again, it's a nature of the sport. Not everyday can be an epic day! But the guest services staff were super friendly and honest about the situation. They gave me a voucher for a coffee to wait it out and when the Eagle started running they sold us afternoon tickets and let us head up early. Some complainers even got snow vouchers, I would never, personally, ever think of trying to get my money back for something that is out of everyones control, but I guess these are tight times??!!
Still found some sweet powder through the trees on my wind day so life was good.
Thanks Marmot. I think you guys rock and your staff are doing a brilliant job.
Aussie, Aussie, Aussie...oi oi oi!
Read More
January 14, 2014
Sebastian from
Germany
Sebastian from

Marmot Basin: a 'once in a lifetime' experience?!
Marmot Basin is a little resort with good runs and few people skiing there for most of the time. It is located near Jasper and offers a great and scenic mountain view. It could be a nice, even though not a cheap experience. It could … but the two days of skiing did not totally satisfy me.
I headed out to Marmot Basin on a cloudy day looking forward to a great powder day. I rented my skis and bought the ticket. I then headed out to find most of the lifts closed. Only a flat school run was open. If you enjoy skiing on a hill as steep as the Great Plains, that's the place to go. Weather is always part of the game and strong winds are troublesome for any chair lift. No question about that. So I can see that point of closing the lifts.
But: I felt like having bought a ticket for a cruise and then finding myself on a boring one-day boat trip. And yes, I was quite disappointed. The cashier sold me a full day pass, knowing that most of the lifts were closed at that time.
One chair lift opened shortly before midday, which made at least some black runs with great powder accessible but still leaving most of the mountain closed. All in all, not worth the money I paid for the pass.
I decided to head out to the guest service the next morning to see what could be done about that. I was then referred to come back in the afternoon to talk to the manager. When I got there for a second time I was blocked off by one of the cashiers: 'I should have come yesterday and normally they don't grant a refund or anything etc.. Now you know that for the next time'. Is that what you call a good guest service?
Well, I don't! Every governmental agency has a better costumer service than Marmot Basin.
It's kinda creepy selling a full priced ticket, knowing that most of the mountain is shut down at that time (and will remain shut down throughout the day). And it's even bolder if the manager isn't even ready to take the complaint the next day and think about any kind of compensation. Poor performance on that!
So … yes, Marmot Basin truly was a 'once in a lifetime' experience. I am disappointed by the poor guest service and the poor experience I paid a lot of money for. One thing is for sure: I'll never come again and I cannot recommend that resort to anybody. Take the extra miles and head for Lake Louise, Revelstoke, Golden or some of the other awesome resorts fairly close by. You will definitely enjoy it a lot more.
If you want to pay more for less: Marmot Basin is the place to go.
Out of 5 stars I will award 2.
Deducting 3 each for:
- poor day of skiing w/ most lifts closed and w/o any compensation.
- disappointing guest service, not worth it's name.
- ticket prices slightly over the top for the experience the resort has to offer. Read More
November 22, 2011
Tedshred from
Canada
Tedshred from

February 27, 2011
JT - Coventry from
United Kingdom
JT - Coventry from

I've just returned from skiing Marmot Basin, 16th-23rd February. This was my first trip outside Europe and I have to say how impressed I was with both the facilities and conditions at the resort. It's main advantage over Europe (particularly this season) is the superb snow and lack of crowds. Although there was little precipitation during my time there, the snow on the pistes (and off it) was plentiful and in great condition. The lifts were not crowded at all. Even at the weekend, although busier, the queues were not unacceptable. Although a long drive from Calgary (allow 5-6 hours), the views to be had along the ice field parkway were truly stunning, and made for a pleasant journey to and from the resort town of Jasper, where I stayed. Accommodation was courtesy of the Chateau Jasper hotel on Geicke Street. The rooms were impressively large and comfortable, with a nice indoor pool and hot tub. I cannot comment on the hotel restaurant as I chose to dine in the town every morning for breakfast, and evening for dinner. The ski rental equipment was provided by the Totem Mens Wear & Ski Shop, who gave excellent service and offered a good range of gear at good value for money - thanks to Victor and his colleagues! All in all, a great trip and I will certainly return to North America for more skiing - I'm hooked! Read More